Privacy Policy

Last modified: 7/29/2026

Introduction

This policy describes the types of information Complexly Inc (“Company” or “We”) may collect from you or that you may provide when you visit the websites, https://complexly.org/, https://thecrashcourse.com/, https://www.scishow.com/,  https://complexly.store/, and https://crashcoursecoin.com/ and any mobile applications or other offerings made available by Complexly Inc (the “Complexly Platform“) and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

Where we decide the purpose or means for the processing of Personal Information (defined below) that you provide when using the Complexly Platform, we are the “data controller”.

This policy applies to information we collect:

  • On the Complexly Platform.
  • In email, text, and other electronic messages between you and the Complexly Platform.
  • Through mobile and desktop applications you download and any applications owned by Complexly Inc, which provide dedicated non-browser-based interaction between you and the Complexly Platform.
  • Through our owned and operated pages on social media sites, including but not limited to, Facebook, Instagram, Twitter, Snapchat, Pinterest, YouTube, TikTok, and Twitch (“Social Media Pages”). When you interact with our Social Media Pages, we will collect personal data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

It does not apply to information collected by:

  • Us offline; or 
  • Any third party, including through any application or content that may link to or be accessible from or on the Complexly Platform.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Complexly Platform. By accessing or using the Complexly Platform, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Complexly Platform after we make changes is deemed to be acceptance of those changes, so please check the policy often for updates. 

Children Under the Age of 16

The Complexly Platform are not intended for persons under 16 years of age. No one under age 16 may provide any Personal Information to or on the Complexly Platform. We do not knowingly collect Personal Information from persons under 16. If you are under 16, do not use or provide any information on the Complexly Platform, register on the Complexly Platform, make any purchases through the Complexly Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@complexly.org. 

Information We Collect About You and How We Collect It

We collect and process your information for purposes based on legitimate business interests, the fulfillment of our agreements with you, compliance with our legal obligations, and/or your consent. We collect several types of information from and about users of the Complexly Platform, including information:

  • By which you may be personally identified, such as name and e-mail address, (“Personal Information“);
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access the Complexly Platform, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the Complexly Platform. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, pixel tags, and other tracking technologies.
  • From third parties, for example, our business partners and service providers.

Information You Provide to Us  

The information we collect on or through the Complexly Platform may include:

  • Information that you provide by filling in forms on the Complexly Platform. This includes information provided at the time of registering to use the Complexly Platform, subscribing to our service, purchasing our products, or posting material. We may also ask you for information when you report a problem with the Complexly Platform or service.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through the Complexly Platform and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Complexly Platform, however we do not store or manage any financial information. Our service providers, Stripe and/or Shopify, and any other service providers we may use from time to time in our sole discretion, directly collect and process that information at our request. However, our service providers may provide us information as necessary to accept, monitor, and track payments. To learn more about how Stripe and Shopify use your data, please visit: https://stripe.com/privacy and https://www.shopify.com/legal/privacy.
  • Your search queries on the Complexly Platform.
  • Information collected through mailing list signups.

You also may provide information to be published or displayed (hereinafter, “Posted“) on public areas of the Complexly Platform, or transmitted to other users of the Complexly Platform or third parties (collectively, “User Contributions“). Your User Contributions are Posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Complexly Platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with the Complexly Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to the Complexly Platform, including traffic data, and other communication data and the resources that you access and use on the Complexly Platform.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include Personal Information, and we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve the Complexly Platform and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize the Complexly Platform according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to the Complexly Platform.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Complexly Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Complexly Platform. 
  • Web Beacons. Pages of the Complexly Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Complexly Platform are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Complexly Platform. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. 

By way of example but not limitation, we use Google Analytics, Stripe, Shopify, Virtuous, and MailChimp, , and may use other third party service providers from time to time in our sole discretion, for analytics and/or sales data. When you visit the Complexly Platform, these service providers may collect the following data, which will be anonymized and aggregated before reporting back to us:

  • Your IP address;
  • Demographic information including your age, gender, location, and language preferences;
  • Your device or browser information;
  • Number of visitors to the Complexly Platform;
  • Pages visited while at the Complexly Platform and time spent per page;
  • Page interaction information, such as scrolling, clicks and browsing methods;
  • Websites where visitors have come from and where they go afterwards;
  • Page response times and any download errors; and
  • Other technical information relating to end user device, such as IP address or browser plug-in.

This analysis is fundamental to the running of our online business and we therefore undertake such monitoring in the pursuit of our legitimate interests in improving the Complexly Platform, and to provide a better service and source of information to visitors. 

We do not control third parties’ tracking technologies or how they may be used. To find out more about the following service providers and to learn how to opt out, please visit:

  • Google Analytics: https://policies.google.com/technologies/partner-sites
  • Stripe: https://stripe.com/privacy 
  • Shopify: https://www.shopify.com/legal/privacy.
  • MailChimp: https://www.intuit.com/privacy/statement/
  • Virtuous: https://virtuous.org/company/privacy-policy/

 

Text Message Marketing

 

The Complexly mobile message service (the “SMS Service”) is operated by Complexly Inc. Your use of the SMS Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the SMS Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the SMS Service following the effective date of any such changes shall constitute your acceptance of such changes.

 

By consenting to the SMS Service, you agree to receive recurring SMS/text messages from and on behalf of Complexly and/or DFTBA through your wireless provider to the mobile number you provided us, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

 

You understand that you do not have to sign up for the SMS Service in order to make any purchases, and your consent is not a condition of any use or purchase with Complexly and/or DFTBA. Your participation in the SMS Service is completely voluntary.

 

We do not charge for the SMS Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

 

You may opt-out of the SMS Service at any time. Text the single keyword command STOP to click the unsubscribe link (where available) in any text message to cancel. You may continue to receive SMS/text messages for a short period while we process your request, and you may also receive a one-time opt-out text message confirming the receipt of your opt-out request. No further messages will be sent to your mobile device, unless initiated by you. 

 

For SMS Service support or assistance, text HELP to DFTBA or email hello@dftba.com.

 

We may change any short code or telephone number we use to operate the SMS Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

 

The wireless carriers supported by the SMS Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the SMS Service, any errors in such information, and/or any action you may or may not take in reliance on the information or SMS Service.

 

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  • To present the Complexly Platform and their contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account/subscription, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to the Complexly Platform or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on the Complexly Platform.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own goods and services that may be of interest to you. We will do this pursuant to our legitimate interests in promoting our business. If you do not want us to use your information in this way, please unsubscribe from the relevant communication. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction. 

We may disclose Personal Information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Complexly Inc’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Complexly Inc about the Complexly Platform users is among the assets transferred (“Onward Transfer”).
  • To fulfill the purpose for which you provide it. 
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your Personal Information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use [TERMS OF USE URL] and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Complexly Inc, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We do not sell your personally-identifiable information to third parties.  The only exception to this is in connection with an Onward Transfer, which is described above.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data, or at other times when the option is available to you or by sending us an email stating your request to info@complexly.org. If we have sent you a promotional email, you may click “unsubscribe” or a similar option, or send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a purchase or a subscription for our services or other transactions.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: info@complexly.org. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

The Complexly Platform currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.

Accessing and Correcting Your Information

You can review and change your Personal Information by logging into the Complexly Platform if you have an account with us, and visiting your account profile page. 

You may send us an email at info@complexly.org to request access to, review, correct or delete any Personal Information that you have provided to us. We may not be able to delete your Personal Information except by also deleting your user account, if applicable. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect or for any other permitted exceptions under applicable laws.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • Comply with any state or federal, or other applicable law or regulation;
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • Comply with a legal obligation; and/or
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it. 

If you delete your User Contributions from the Complexly Platform, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Complexly Platform.

Data Security

We have implemented reasonable measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. We do not manage, store or retain any financial information.  

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Complexly Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Complexly Platform. The information you share in public areas may be viewed by any user of the Complexly Platform.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to the Complexly Platform. Any transmission of your information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Complexly Platform.

Data Rights

You can withdraw your consent to our collection or processing of your Personal Information at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to such withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent. You can opt-out of marketing communications at any time by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. If you have any questions or comments about the processing of your Personal Information, you may contact us at: info@complexly.org

You have the following rights over the way we process Personal Information relating to you. We aim to comply without undue delay, and within one month at the latest, in response to any requests submitted by you to us:

  • for a copy of Personal Information we are processing about you and/or to have inaccuracies corrected;
  • to restrict, stop processing, or to delete your Personal Information; 
  • for a machine-readable copy of your Personal Information, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and 
  • for EU residents, to make a complaint to a data protection regulator. If you are a resident of the EEA, you can find your local regulator’s contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.  

To make a request in relation to any of the aforementioned rights, please send your requests to info@complexly.org.

We will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child (anyone under the age of 18). We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

International Data Transfers

We are a US Company and our servers are located in North America and the information that we collect directly from you will be stored in these servers. By submitting Personal Information to us, or to a third-party via the Complexly Platform or our services, you acknowledge that you will be voluntarily transferring your data to the United States, a jurisdiction which may not provide the same privacy framework as other regions. We take steps to ensure that the data we collect under this Privacy Policy is stored and processed in accordance with this Privacy Policy regardless of where the data is located.

There are agreements in place to ensure that Personal Information is processed using appropriate safeguards that meet the requirements of data protection laws. Such appropriate safeguards may include standard data protection clauses adopted by a data protection regulator and approved by the European Commission, such as the European Commission’s standard contractual clauses. We use the European Commission’s standard contractual clauses where appropriate when exporting data to a processor outside of the EU.

If you would like to find out more about these safeguards or if you have any other queries or comments in relation to this Policy, please let us know by emailing us at info@complexly.org.

To find out more about the standard contractual clauses, please visit: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en

Retention Periods or Criteria

We will hold your Personal Information for as long as is necessary for the relevant purpose for which that Personal Information was obtained unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. Notwithstanding the foregoing, we retain Personal Information while your account is active and not closed (if applicable), and if you do not delete your account, your Personal Information may remain within your account even if you have not recently purchased a product or services, for the purposes of providing you access to the Complexly Platform, and as otherwise stated herein. You can delete your account (if applicable) at any time by following the instructions in the account settings.

If you would like us to stop using or holding your Personal Information and/or would like to request its deletion, please email us at info@complexly.org.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email or by click through consent. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Complexly Platform and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

info@complexly.org

 

Terms of Use

Last Modified: 7/29/2026

Acceptance of the Terms of Use

These terms of use are entered into by and between You and Complexly Inc (“Company,” “we,” or “us“). The following terms and conditions govern your access to and use of the websites, https://complexly.org/, https://thecrashcourse.com/, https://www.scishow.com/, https://complexly.store/, and https://crashcoursecoin.com/ including any content, functionality, products, or services offered on or through the websites, and any mobile applications or other offerings made available by Complexly Inc (collectively the “Complexly Platform”) whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the Complexly Platform. By using the Complexly Platform or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at [PRIVACY POLICY URL], incorporated herein by reference. IF YOU DO NOT WANT TO AGREE TO THESE TERMS OF USE OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE WEBSITE. 

The Complexly Platform is offered and available to users who are 16 years of age or older. If you are under the age of 16, we assume that if you are using the Complexly Platform, or purchasing products or services through the Complexly Platform, that you have the permission of a parent or guardian to do so and if you do not then DO NOT USE THE COMPLEXLY PLATFORM OR PURCHASE PRODUCTS OR SERVICES ON THE COMPLEXLY PLATFORM. By using the Complexly Platform, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Complexly Platform.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Complexly Platform thereafter. 

Your continued use of the Complexly Platform following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you. 

Accessing the Complexly Platform and Account Security

We reserve the right to withdraw or amend the Complexly Platform, and any service or material we provide on the Complexly Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Complexly Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Complexly Platform, or an entire Website, to users, including registered users.

You are responsible for both:

  • Making all arrangements necessary for you to have access to the Complexly Platform.
  • Ensuring that all persons who access the Complexly Platform through your internet connection are aware of these Terms of Use and comply with them.

To access the Complexly Platform or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Complexly Platform that all the information you provide on the Complexly Platform is correct, current, and complete. You agree that all information you provide to register with the Complexly Platform or otherwise, including, but not limited to, through the use of any interactive features on the Complexly Platform, is governed by our Privacy Policy [LINK TO PRIVACY POLICY], and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Intellectual Property Rights

The Complexly Platform and its entire contents (including but not limited to any products and/or services), features, and functionality (including but not limited to all information, programs, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Complexly Platform for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Complexly Platform, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages from the Complexly Platform for your own personal use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement (if applicable) for such applications.

You must not:

  • Modify copies of any materials from the Complexly Platform.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Complexly Platform.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you wish to make any use of material from the Complexly Platform other than that set out in this section, please address your request to: info@complexly.org

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Complexly Platform in breach of the Terms of Use, your right to use the Complexly Platform will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Complexly Platform or any content on the Complexly Platform is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Complexly Platform not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Products and Services

Certain products or services may be available exclusively online through the Complexly Platform. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or services are subject to change at any time without notice, at our sole discretion. We reserve the right at any time to modify or discontinue any of our products or services, any part of the services, or the services as a whole without notice at any time. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the products or services will be corrected.

You agree that your order for a product or our services is an offer to buy, under these Terms of Use, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.  

You represent and warrant that you are buying products or services from the Complexly Platform for your own personal or household use only, and not for resale or export. 

Prices and Payment Terms

All prices, discounts, and promotions posted on the Complexly Platform are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes.  Posted prices may not include taxes or charges for shipping and handling. 

We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of any products or services, in whole or in part.

Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. We accept all cards accepted by Stripe and/or Shopify for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Complexly Platform at the time of your order.

Shipments; Delivery; Title and Risk of Loss

We will arrange for shipment of any products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. 

Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Return and Refund Policy

All payment obligations are non-cancelable and all amounts paid are non-refundable, except as specifically provided for in this Agreement or otherwise agreed upon by Company in writing. 

We can accept returns for refunds as long as the items are returned in new condition (unworn, unwashed) and in the original packaging. We do not provide paid shipping labels for returns. We are unable to provide direct exchanges for a different size, color, or style. However, you are welcome to return an item in acceptable condition (see above) and purchase a new item in the size, color, or style you prefer.

Refunds and replacements for lost or damaged orders can be set up within 6 months from the order date. After 6 months, an order is no longer eligible for a refund or a replacement. When processing a refund, the funds will be returned back to the payment method provided at checkout. We cannot provide a refund using any other payment method.

Company reserves the right to discontinue or amend any aspect of the services at any time for any reason.

Subscription

The Complexly Platform may offer users the ability to purchase a subscription for a paid membership which gives subscribers access to certain products or services. 

You understand that you are responsible for the full payment and agree to pay the sum requested electronically, via the Complexly Platform or a designated third-party payment processor of Company’s choosing, in full.

You can cancel your subscription at any time with no fees and no strings. You can cancel your subscription through our customer portal, the link for which is emailed to you after your purchase. Please note that canceling your subscription will not cancel any recent orders that have been processed but not yet shipped.

If you need help canceling your subscription or finding your customer portal, please contact us at hello@dftba.com.

Rights and Restrictions

Company hereby grants you permission to access and use the services as set forth in these Terms of Use, provided that you agree not to distribute in any medium any part of the services, without Company’s prior written authorization, and you agree not to alter, modify, copy, or reverse engineer any part of the services. Company reserves the right to discontinue any aspect of the services at any time for any reason.

The content in the products and services, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, methods, processes, documents, and interactive features (“Content”) are owned by Company and subject to copyright, trademark, and other intellectual property rights under the law. Content is provided to you as is for your information and personal, individual use only and may not be copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Company and any other respective owners. Company reserves all rights not expressly granted in and to the services and the Content. We are providing the Content downloads as a service to teachers and students who cannot use YouTube to view our videos.

CONTENT MAY BE DOWNLOADED FOR INDIVIDUAL, NON-COMMERCIAL, EDUCATIONAL PURPOSES ONLY AND MAY BE DISTRIBUTED SOLELY IN A SINGLE CLASSROOM OR SIMILAR  SETTING (WHETHER VIRTUAL OR IN PERSON). ANY OTHER CONTEMPLATED USE OF THE CONTENT REQUIRES A LICENSE GRANTED FROM COMPANY. IN ORDER FOR A USER TO DOWNLOAD CONTENT PURSUANT TO THESE TERMS, THE DOWLOAD FORM MUST BE COMPLETED: https://thecrashcourse.com/downloads/. If you are interested in using the Content for other purposes and interested in obtaining a license, please contact: info@complexly.org. 

Any and all materials, purchased or free, that you access through the services, including without limitation any courses, course materials, guides, templates, documents, and/or other tools are under the sole ownership or licensed use of Company.

When you purchase a subscription to our services, and/or purchase products or services, you receive a limited, non-transferable, non-exclusive, revocable license for your individual use only.

If you exceed the scope of this license or otherwise violate our intellectual property rights as described above, we reserve the right to terminate your account (if applicable) and prosecute to the fullest extent allowed by law in any jurisdiction allowed. You explicitly consent to personal jurisdiction in Montana by opting into or purchasing any product or accessing our services.

For clarity, this license allows you to:

  • Access the Content for your individual use for educational purposes
  • Download Content for your individual use for educational purposes

You​ ​may​ ​not:

  • Reprint, republish, record, reproduce, modify, or distribute any of the Content, in part or in whole

You further agree you may not use our services for any illegal or unauthorized purpose nor may you, in the use of the services, violate any laws in your jurisdiction (including but not limited to intellectual property laws). If at any time you are found to be disruptive, making disparaging or defamatory comments about Company, or its respective employees, officers, directors, agents, or clients, the Complexly Platform, or any products and/or services offered by Company, or otherwise negatively impacting Company, Company reserves the right discontinue any aspect of the services provided to you, without refund. 

Trademarks

The Company name, the Company logo, the wording Complexly, Crash Course, Crash Course Kids, SciShow, SciShow Kids, and associated logos, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Complexly Platform are the trademarks of their respective owners.

Prohibited Uses

You may use the Complexly Platform only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Complexly Platform:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries). 
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or aliases associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Complexly Platform, or which, as determined by us, may harm the Company or users of the Complexly Platform, or expose them to liability.

Additionally, you agree not to:

  • Use the Complexly Platform in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Complexly Platform, including their ability to engage in real time activities through the Complexly Platform.
  • Use any robot, spider, or other automatic device, process, or means to access the Complexly Platform for any purpose, including monitoring or copying any of the material on the Complexly Platform.
  • Use any manual process to monitor or copy any of the material on the Complexly Platform, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Complexly Platform.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Complexly Platform, the servers on which the Complexly Platform is/are stored, or any server, computer, or database connected to the Complexly Platform. 
  • Attack the Complexly Platform via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Complexly Platform.

User Contributions

The Complexly Platform (which for the purposes of this section includes any Company owned and operated social media channels) may contain message boards, profiles, forums, bulletin boards, review boards, interactive courses, and other interactive features (collectively, “Interactive Services“) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “Post“) content or materials (collectively, “User Contributions“) on or through the Complexly Platform.

Any User Contribution you Post to the Complexly Platform will be considered non-confidential and non-proprietary. By providing any User Contribution on the Complexly Platform, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose, including commercial purposes and in any and all media now known or hereinafter devised. 

You represent and warrant that: 

  • You own or control all rights in and to the User Contributions, your User Contributions will not infringe or misappropriate any intellectual property rights or other rights of any third party, and you have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
  • All of your User Contributions do and will comply with these Terms of Use. 

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Complexly Platform. 

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Complexly Platform or the public, or could create liability for the Company.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Complexly Platform. 
  • Terminate or suspend your access to all or part of the Complexly Platform for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Complexly Platform. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY/ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER THE COMPANY/SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

We do not undertake to review material before it is posted on the Complexly Platform, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. 

Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Complexly Platform (which for the purposes of this section includes any Company owned and operated social media channels) (“Submissions“) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

Reliance on Information Posted

The information presented on or through the Complexly Platform (including but not limited to the Content) is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Complexly Platform, or by anyone who may be informed of any of its contents.

The Complexly Platform may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties or your reliance thereon.

Changes to the Website

We may update the Content on the Complexly Platform from time to time, but its Content is not necessarily complete or up-to-date. Any of the material on the Complexly Platform may be out of date at any given time, and we are under no obligation to update such material. 

Information About You and Your Visits to the Website

All information we collect on the Complexly Platform is subject to our Privacy Policy [LINK TO PRIVACY POLICY]. By using the Complexly Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. 

Linking to the Complexly Platform and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. 

The Complexly Platform may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on the Complexly Platform.
  • Send emails or other communications with certain content, or links to certain content, on the Complexly Platform.
  • Cause limited portions of content on the Complexly Platform to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you.
  • Cause the Complexly Platform or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
  • Link to any part of the Complexly Platform other than its homepages.
  • Otherwise take any action with respect to the materials on the Complexly Platform that is inconsistent with any other provision of these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion. 

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Complexly Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Complexly Platform is based in the State of Montana in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Complexly Platform may not be legal by certain persons or in certain countries. If you access the Complexly Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files, programs, or software available for downloading or streaming from the internet or the Complexly Platform will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Complexly Platform for any reconstruction of any lost data. TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, MOBLE PHONE, TABLET, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE COMPLEXLY PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE COMPLEXLY PLATFORM OR TO YOUR DOWNLOADING, STREAMING, OR USING ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE COMPLEXLY PLATFORM, ITS CONTENT, AND ANY PRODUCTS, SERVICES OR OTHER ITEMS OBTAINED THROUGH THE COMPLEXLY PLATFORM IS AT YOUR OWN RISK. THE COMPLEXLY PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE COMPLEXLY PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE COMPLEXLY PLATFORM. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE COMPLEXLY PLATFORM, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE COMPLEXLY PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE COMPLEXLY PLATFORM OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE COMPLEXLY PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE COMPLEXLY PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE PRODUCT(S) OR SERVICE(S) IN THE LAST 12 MONTHS OUT OF WHICH LIABILITY AROSE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Complexly Platform, including, but not limited to, your User Contributions, any use of the Complexly Platform’s Content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Complexly Platform.

Governing Law and Jurisdiction

All matters relating to the Complexly Platform and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Montana without giving effect to any choice or conflict of law provision or rule (whether of the State of Montana or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Complexly Platform shall be instituted exclusively in the federal courts of the United States or the courts of the State of Montana, in each case located in the County of Missoula, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration

At Company’s sole discretion, it may require You to submit any disputes arising from these Terms of Use or use of the Complexly Platform, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Montana law.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE COMPLEXLY PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any court declares any portion of these Terms of Use unenforceable, the remaining portions shall be fully enforceable. Furthermore, in lieu of any such severed and unenforceable provision, there shall be added automatically as a part of these Terms of Use, a provision as similar to the severed provision as may be possible, and which will be legal, binding, and enforceable.

Entire Agreement

The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and Company regarding the Complexly Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Complexly Platform. 

Your Comments and Concerns

The Complexly Platform is operated by Complexly Inc

All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: info@complexly.org